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While sales are predominately initiated at our Showroom locations,
all
other operations take place at our Warehouse Operations Center
(WOC). Unlike other decorative plumbing and hardware showrooms,
WPH is backed by an operations center with over 18,000 square feet of space.
We are the Authorized American Standard distributor for the
Houston Metropolitan area, and are stocking distributors of
Blanco, Elkay, Porcher, Baldwin Hardware, RKI, just to name
a few. Our Warehouse Operations Center includes a Will Call
counter as well as bay doors in the back for picking up large
items, such as tubs and whirlpools!
One of the benefits our WOC brings to our clients is the ability
to select
items that are immediately available, particularly for jobs
with tight time frames. The ability to special order beautiful
and unique products directly from the manufacturer is a huge
plus in our industry, one that WPH is proud to enjoy. The
Warehouse Operations Center houses a number of departments
that are key to the success of your job. The contact number
and address for our Warehouse Operations Center is:
Open
Monday-Friday 7:30a-5:00p
Closed Saturday and Sunday
Warehouse
Operations Center
3590 East T.C. Jester Blvd.
Houston, TX 77018
713-956-0090 Tel
713-956-0811 Fax
Our Contract Control
Department, which monitors orders from inception to completion,
includes Purchasing, Specifications, Order Control, Manifest
and Delivery. This group works hard to stay on top of your
order to ensure that the items you need are available when
you need them, based on the data you have provided with the
Project Schedule form. A call to the Warehouse Operations
Center will allow you to schedule a delivery with the person
actually making the Shipping Manifest! We appreciate at least
48 hours notice for deliveries, since the Manifest fills up
fast!
The Order Fulfillment Department pulls and assembles orders
making
them ready for delivery. Order Fulfillment includes Hardware
Specialists who are able to assemble and key the job to your
needs, as well as Plumbing Specialists who are able to assemble
your plumbing order accurately. WPH is pleased to provide
the extra touch of labeling each box on your order with a
special label which notes the Order Name, Order Number, your
Purchase Order number, the product number and its brief description,
and the Room Location or Door Number where that product is
to be installed. This service helps make erroneous installations
a thing of the past!
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